Customer care Representative job Description | تركيا وظائف

Kadim-Jasim-Azooz

Active member
We're looking for well-motivated productive Turkish/English speakers to join our Customer care team as a Customer care Representative!
Akaylife Group/ Dentakay clinic is seeking a candidate who can who can interact with customers to provide information in response to inquiries, concerns, and requests about products and services.
The candidate must possess excellent communication and phone skills, patience, a persuasive and persistent nature.
Major Duties and Responsibilities:
-Responds promptly to patients inquiries, requests and complaints via phone or e-mail after treatment (24/7).
-Builds sustainable relationships of trust through open and interactive communication with patients.
-Handles dissatisfied patients in a polite and professional way.
-Conducts face-to-face inquiries from patients depending on the case.
Education:
  • University degree in Business Administration, Public Relations, Healthcare, or a related field from an accredited academic institution.
  • A Professional certification in Healthcare is highly considerable.
Qualifications and Requirements:
  • 2 to 4 years' experience in a similar role in the healthcare field (preferable).
  • Strong knowledge of CRM (ZOHO).
  • Proficient in Microsoft Office applications.
  • Ability to multi-task and cope with competing demands under tight deadlines.
  • Strong initiative and self-motivation, with a commitment to teamwork.
  • Excellent communication and interpersonal skills.
Languages:
  • Turkish (Fluent).
  • English (Fluent).
  • Spanish (Preferable).
How to Apply:
Interested candidates are requested to submit their application, including the most recent CV in English by indicating the name of the position applied CCR-2806 in the subject line of the e-mail
Please note that only shortlisted candidates will be contacted.
التواصل مع الجهة المعلنة
00905465137865
00905465137865
hr@akaylife.com
تنبيه :
هذه الوظيفة مقدمة مباشرة من اصحاب العمل و لا يوجد اي عمولة, و ليس لنا اي ارتباط باي مكتب توظيف او صفحة عمل على وسائل التواصل الاجتماعي.
مدينة العمل: İstanbul
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