Kadim-Jasim-Azooz
Active member
Do you enjoy building relationships with customers and helping them with answers to their questions, inquiries and needs? As an Outbound Customer Service Representative, we give you the chance to communicate with customers and be the “voice” of our company.
Our real estate agency is seeking a full-time Call Center Representatives to join our outbound & inbound call center. This is an exciting opportunity to make an immediate impact on the growth and success of our business.
Duties and Responsibilities
Make of answer calls to clients to learn about and address their needs, complaints, or other issues with our services.
Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Build lasting relationships with clients and other call center team members based on trust and reliability.
Utilize software, databases, scripts, and tools appropriately.
Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
Take part in training and other learning opportunities to expand knowledge of the company and position.
Adhere to all company policies and procedures.
Schedule appointments for potential clients.
Send the suitable offers to interested clients, and provide them an excellent explanation about those offers.
Send a daily report of calls, logs, and clients' status to the manager.
Keep clients' status up to date on a daily basis.
Education and Background
This position requires a high school diploma or GED.
Skills and Competencies
Exceptional customer service, active listening, and verbal and written communication skills, and professional phone voice
Understanding of company products, services, and policies
Proficiency with computers, especially with CRM software, and strong typing skills
Ability to ask prying questions and diffuse tense situations
Strong time management and decision-making skills
Adaptability and accountability
Must be fluent in at English, Russian, French, Urdu, Persian, Chinese, & Arabic (Candidates must be fluent in at least two languages from the ones mentioned above)
Minimum 6 months experience in Call center field and customer service & 3 months in real estate field.
Compensation
Basic salary + Comission + Transportation fees + Food allowance
We have a professional working environment, so if you meet the above requirements, and would like to take the opportunity joining a professional real estate firm, you're more than welcome to sumbit your CV to our Whatsapp account mentioned in the application.
We're waiting for you to add a big value to our team.
Best wishes
التواصل مع الجهة المعلنة
00905455967502
تنبيه :
هذه الوظيفة مقدمة مباشرة من اصحاب العمل و لا يوجد اي عمولة, و ليس لنا اي ارتباط باي مكتب توظيف او صفحة عمل على وسائل التواصل الاجتماعي.
مدينة العمل: İstanbul
التقدم الى هذه الوظيفة
Our real estate agency is seeking a full-time Call Center Representatives to join our outbound & inbound call center. This is an exciting opportunity to make an immediate impact on the growth and success of our business.
Duties and Responsibilities
Make of answer calls to clients to learn about and address their needs, complaints, or other issues with our services.
Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Build lasting relationships with clients and other call center team members based on trust and reliability.
Utilize software, databases, scripts, and tools appropriately.
Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
Take part in training and other learning opportunities to expand knowledge of the company and position.
Adhere to all company policies and procedures.
Schedule appointments for potential clients.
Send the suitable offers to interested clients, and provide them an excellent explanation about those offers.
Send a daily report of calls, logs, and clients' status to the manager.
Keep clients' status up to date on a daily basis.
Education and Background
This position requires a high school diploma or GED.
Skills and Competencies
Exceptional customer service, active listening, and verbal and written communication skills, and professional phone voice
Understanding of company products, services, and policies
Proficiency with computers, especially with CRM software, and strong typing skills
Ability to ask prying questions and diffuse tense situations
Strong time management and decision-making skills
Adaptability and accountability
Must be fluent in at English, Russian, French, Urdu, Persian, Chinese, & Arabic (Candidates must be fluent in at least two languages from the ones mentioned above)
Minimum 6 months experience in Call center field and customer service & 3 months in real estate field.
Compensation
Basic salary + Comission + Transportation fees + Food allowance
We have a professional working environment, so if you meet the above requirements, and would like to take the opportunity joining a professional real estate firm, you're more than welcome to sumbit your CV to our Whatsapp account mentioned in the application.
We're waiting for you to add a big value to our team.
Best wishes
التواصل مع الجهة المعلنة
00905455967502
تنبيه :
هذه الوظيفة مقدمة مباشرة من اصحاب العمل و لا يوجد اي عمولة, و ليس لنا اي ارتباط باي مكتب توظيف او صفحة عمل على وسائل التواصل الاجتماعي.
مدينة العمل: İstanbul
التقدم الى هذه الوظيفة